Cookie Policy

Last updated: 12 August 2026

This Cookie Policy explains how GLUECKLICH OHG DES CHRISTOPH STEINER & CO. (“Glücklich”, “we”, “us” or “our”) uses cookies and similar technologies when you visit or interact with gluecklich.it.

This Cookie Policy should be read together with our Privacy Policy, which contains further information about how we collect and process personal data, the purposes and legal bases of processing, recipients, international transfers, retention periods and your data protection rights.

  1. DATA CONTROLLER

The Data Controller responsible for the use of cookies and similar technologies on this website is:

GLUECKLICH OHG DES CHRISTOPH STEINER & CO.
Piazza Municipio 11
39057 Appiano sulla Strada del Vino (BZ), Italy
VAT number and tax code: 02803430210
REA: BZ-206971
Email: info@gluecklich.it
Telephone: +39 0471 974989

GLUECKLICH OHG DES CHRISTOPH STEINER & CO. is an Italian general partnership corresponding to a società in nome collettivo (S.n.c./OHG).

  1. WHAT ARE COOKIES?

Cookies are small text files that websites store on or read from a user’s device, such as a computer, smartphone or tablet.

Cookies can enable a website to recognise a browser or device, maintain a session, remember settings, keep products in a shopping cart, understand how the website is used and support advertising and campaign measurement.

Cookies may contain or generate information such as:

• A unique identifier;
• IP address;
• Browser and device information;
• Language and regional settings;
• Session and login information;
• Shopping-cart and checkout information;
• Referring website or campaign;
• Pages and products viewed;
• Interactions with the website;
• Purchase and conversion events;
• Cookie-consent preferences.

Cookies may be placed directly by us or by Shopify on our behalf. These are generally referred to as first-party cookies. Cookies placed or accessed by another provider are generally referred to as third-party cookies.

  1. SIMILAR TRACKING TECHNOLOGIES

In addition to browser cookies, we may use similar technologies, including:

• Pixels and tags;
• Local storage;
• Software development tools;
• Server-side event transmission;
• Device and online identifiers;
• Conversion APIs;
• Other technologies that store information on or access information from a device.

These technologies may perform functions similar to cookies and are covered by this Cookie Policy where applicable.

In particular, our Meta integration uses both a browser-based Meta Pixel and server-side transmission through the Meta Conversions API. Server-side transmission does not necessarily place a cookie on the user’s device, but it may still process online identifiers and information about interactions with our store.

  1. LEGAL FRAMEWORK

We use cookies and similar technologies in accordance with:

• The EU General Data Protection Regulation, Regulation (EU) 2016/679 (“GDPR”);
• Article 122 of the Italian Personal Data Protection Code, Legislative Decree 30 June 2003, no. 196, as amended;
• The applicable Italian rules and guidance concerning cookies and tracking technologies;
• Other applicable data protection and electronic-communications laws.

Strictly necessary cookies and technologies may be used without consent where they are required to transmit a communication or provide a website function or service expressly requested by the user.

Personalization, analytics, marketing, advertising and profiling cookies or similar technologies are used only after obtaining consent where required by law.

Consent is the legal basis for storing or accessing non-essential information on the user’s device and for the associated processing of personal data, pursuant to Article 6(1)(a) GDPR.

Consent is voluntary and may be withdrawn at any time.

  1. COOKIE CATEGORIES

Our cookie-preference tool separates cookies and similar technologies into the following categories.

a. Required cookies

Required cookies are necessary for the website and online store to operate properly.

They support functions such as:

• Website navigation;
• Secure sessions;
• Shopping-cart functionality;
• Checkout and payment processing;
• Customer-account login;
• Fraud prevention and security;
• Load balancing;
• Language, country and currency selection;
• Remembering cookie choices;
• Form protection.

Required cookies cannot be disabled through our cookie-preference tool because the website or a service expressly requested by the user may not function properly without them.

Where required cookies process personal data, the relevant legal basis may be the performance of a contract or pre-contractual measures pursuant to Article 6(1)(b) GDPR, compliance with a legal obligation pursuant to Article 6(1)(c) GDPR or our legitimate interest in providing a secure and functional online store pursuant to Article 6(1)(f) GDPR.

b. Personalization cookies

Personalization cookies remember information about a user’s actions or choices so that the website can provide a more personalised experience during the current or a future visit.

These cookies may remember settings such as:

• Language;
• Country or region;
• Display preferences;
• Previous interactions;
• Features or content selected by the user.

Personalization cookies are used only with the user’s consent where they are not strictly necessary.

Legal basis: consent pursuant to Article 6(1)(a) GDPR.

c. Analytics cookies

Analytics cookies and technologies help us understand how visitors interact with the website and identify areas for improvement.

They may be used to measure:

• Visits and sessions;
• Pages and products viewed;
• Navigation paths;
• Referring websites and campaigns;
• Cart, checkout and purchase activity;
• Website performance;
• Technical errors;
• Aggregated usage trends.

Analytics cookies are used only with the user’s consent where required by law.

Legal basis: consent pursuant to Article 6(1)(a) GDPR.

d. Marketing cookies

Marketing cookies and related technologies are used by us and our partners to measure advertising, improve marketing communications, create audiences and show advertisements on other websites or platforms.

They may be used for:

• Advertising attribution;
• Conversion measurement;
• Retargeting;
• Audience creation;
• Frequency control;
• Personalised advertising;
• Measuring interactions with advertisements;
• Linking website activity to advertising campaigns.

Marketing and profiling technologies are used only after the user has given consent.

Legal basis: consent pursuant to Article 6(1)(a) GDPR.

  1. SHOPIFY

Our online store is hosted and operated through Shopify.

Shopify places and uses cookies and similar technologies to provide:

• Storefront functionality;
• Secure browsing;
• Shopping-cart functionality;
• Checkout and payment processing;
• Customer accounts;
• Shop and Shop Pay functionality;
• Fraud prevention;
• Consent management;
• Personalization;
• Analytics and reporting;
• Marketing services, where consent has been provided.

For visitors in the European Economic Area, the United Kingdom and Switzerland, non-essential Shopify technologies are controlled through the cookie banner and preference tool.

Shopify may act as our processor for certain activities and may act as an independent controller for other processing carried out for its own purposes or enhanced services.

Further information is available in:

• Shopify Cookie Policy: https://www.shopify.com/legal/cookies
• Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/consumers
• Shopify Privacy Portal: https://privacy.shopify.com

  1. SHOPIFY NETWORK INTELLIGENCE

Shopify Network Intelligence is enabled for our store.

When the user has provided the required consent, information about the user’s interactions with our store may be shared with Shopify and used together with information concerning interactions with Shopify and other Shopify merchants.

Shopify may use this information to provide enhanced services, including:

• Personalised Shop and Shop Pay experiences;
• Analytics and reporting;
• Fraud prevention and security;
• Product and service improvements;
• Marketing measurement;
• Advertising personalisation and targeting;
• Services based on interactions across participating Shopify merchants.

Shopify states that other merchants cannot directly access our customer data.

For visitors in the EEA, the United Kingdom and Switzerland, device data from our store should not be used by Shopify Network Intelligence for non-essential purposes where the visitor has not consented to the relevant cookie categories through Shopify’s integrated consent tools.

Users can withdraw consent through our Cookie Preferences tool. They may also learn about Shopify’s processing and exercise certain rights directly through the Shopify Privacy Portal:

https://privacy.shopify.com

  1. META PIXEL AND CONVERSIONS API

Subject to the user’s analytics and marketing consent, we use the Facebook & Instagram integration provided by Meta Platforms.

Our Meta Pixel ID is:

358669466650293

The integration operates through:

• The browser-based Meta Pixel; and
• Server-side event transmission using the Meta Conversions API.

The Meta integration may process:

• IP address;
• Browser and device information;
• Cookie and online identifiers;
• Referring URLs and campaign information;
• Pages and products viewed;
• Search activity;
• Products added to or removed from the cart;
• Checkout activity;
• Purchases and transaction values;
• Advertising interactions;
• Hashed contact or customer information, where supported, appropriately configured and legally permitted.

We use the Meta integration to:

• Measure advertising performance;
• Attribute purchases and other actions to campaigns;
• Create advertising audiences;
• Retarget users who have interacted with our store;
• Improve campaign delivery;
• Show more relevant advertisements;
• Reduce unnecessary or repetitive advertising.

Meta may combine information received from our website with information held through Facebook, Instagram and other Meta services.

Depending on the processing activity, Meta may act as an independent controller or, for certain event-data processing, under the applicable joint-controller or business-tool arrangements.

Further information is available in:

• Meta Privacy Policy: https://www.facebook.com/privacy/policy/
• Meta Cookies Policy: https://www.facebook.com/privacy/policies/cookies/
• Information about Meta Business Tools: https://www.facebook.com/legal/technology_terms

  1. HCAPTCHA AND FORM SECURITY

Shopify may use hCaptcha or comparable security technology to protect login, contact, account and checkout-related forms from automated misuse, spam and fraud.

This technology may process technical information such as:

• IP address;
• Device and browser information;
• Interaction and security signals;
• Time and page information;
• Information necessary to determine whether an interaction is likely to originate from a person or an automated system.

Where hCaptcha is strictly necessary to secure a form or prevent abuse, it is treated as a required technology.

Further information is available in:

• hCaptcha Privacy Policy: https://www.hcaptcha.com/privacy
• hCaptcha Terms: https://www.hcaptcha.com/terms

  1. INSTAGRAM-FEED INTEGRATION

Our website uses a Shopify app to display content from our Instagram presence.

Loading or interacting with social-media content may result in a connection to the relevant service or app provider. Depending on how the integration is configured, technical information such as the IP address, browser information, page visited and interaction information may be processed.

Where a social-media integration uses non-essential cookies or tracking technologies, those technologies are used only after the applicable consent has been provided.

Following a link to Instagram takes the user to a service operated by Meta. Meta’s own privacy and cookie rules apply after the user visits or interacts directly with that service.

Further information is available in the Meta Privacy Policy:

https://privacycenter.instagram.com/policy/

  1. COOKIES CURRENTLY USED

The cookies and technologies used may depend on:

• The page visited;
• Whether the user is signed in;
• Whether the shopping cart or checkout is used;
• The selected country, language and currency;
• The payment method selected;
• The user’s cookie choices;
• Changes made by Shopify or another service provider.

The following table describes the principal Shopify cookies that may be used on our storefront.

Required Shopify cookies

Cookie: _shopify_essential
Provider: Shopify
Purpose: Stores information required for core storefront functionality, including session, checkout and anti-tampering information.
Duration: Up to 1 year
Category: Required

Cookie: _shopify_test
Provider: Shopify
Purpose: Checks whether the browser supports cookies.
Duration: Approximately 1 minute
Category: Required

Cookie: _tracking_consent
Provider: Shopify
Purpose: Stores the visitor’s cookie and privacy preferences.
Duration: Up to 1 year
Category: Required

Cookie: cart
Provider: Shopify
Purpose: Stores information about the visitor’s shopping cart.
Duration: Up to 2 weeks
Category: Required

Cookie: cart_currency
Provider: Shopify
Purpose: Maintains the selected cart currency and helps initialise a new cart after checkout.
Duration: Up to 2 weeks
Category: Required

Cookie: discount_code
Provider: Shopify
Purpose: Stores a discount code supplied through a store URL for use during checkout.
Duration: Session
Category: Required

Cookie: localization
Provider: Shopify
Purpose: Localises the cart and store experience to the selected country or region.
Duration: Up to 1 year
Category: Required or personalization, depending on its use

Cookie: login_with_shop_finalize
Provider: Shopify
Purpose: Facilitates login using Shop.
Duration: Approximately 5 minutes
Category: Required

Cookie: shopify_pay
Provider: Shopify
Purpose: Enables returning customers to log in to Shop Pay during checkout.
Duration: Up to 1 year
Category: Required

Cookie: storefront_digest
Provider: Shopify
Purpose: Supports access to a password-protected storefront where applicable.
Duration: Up to 1 year
Category: Required

Shopify analytics cookies

Cookie: _landing_page
Provider: Shopify
Purpose: Records the page on which a visitor arrived from another website.
Duration: Up to 2 weeks
Category: Analytics

Cookie: _orig_referrer
Provider: Shopify
Purpose: Records the website or source from which the visitor arrived.
Duration: Up to 2 weeks
Category: Analytics

Cookie: _shopify_analytics
Provider: Shopify
Purpose: Stores analytics information for the storefront or checkout.
Duration: Up to 1 year
Category: Analytics

Cookie: _shopify_s
Provider: Shopify
Purpose: Identifies a browser session associated with the store.
Duration: Approximately 30 minutes with rolling renewal
Category: Analytics

Cookie: _shopify_y
Provider: Shopify
Purpose: Supports Shopify storefront analytics.
Duration: Up to 1 year
Category: Analytics

Cookie: shop_analytics
Provider: Shopify
Purpose: Supports analytics relating to the Shop experience.
Duration: Up to 1 year
Category: Analytics

Shopify marketing cookie

Cookie: _shopify_marketing
Provider: Shopify
Purpose: Stores marketing-related information for the storefront or checkout.
Duration: Up to 1 year
Category: Marketing

Meta cookies and identifiers

Cookie or identifier: _fbp
Provider: Meta
Purpose: Distinguishes browsers and supports advertising measurement, attribution, audience creation and retargeting.
Duration: Generally up to 90 days
Category: Marketing

Cookie or identifier: _fbc
Provider: Meta
Purpose: Stores advertising click information where a visitor arrives through a Meta advertisement containing a click identifier.
Duration: Generally up to 90 days
Category: Marketing

Technology: Meta Pixel events
Provider: Meta
Purpose: Records website and commerce interactions for analytics, advertising measurement, audience creation and retargeting.
Duration: Event retention is determined by Meta under its applicable policies and settings.
Category: Analytics and marketing

Technology: Meta Conversions API events
Provider: Meta
Purpose: Transmits selected store and conversion events from Shopify’s systems to Meta for advertising measurement, attribution and campaign optimisation.
Duration: Event retention is determined by Meta under its applicable policies and settings.
Category: Analytics and marketing

The precise list may change when Shopify or another provider updates its services, security mechanisms or cookie names. The categories selected by the user continue to govern whether optional technologies may be used.

  1. COOKIE DURATION

Cookies may be:

• Session cookies, which generally expire when the browser is closed; or
• Persistent cookies, which remain until their stated expiry date, until they are deleted by the user or until they are replaced.

The duration stated in this Cookie Policy represents the expected maximum or normal duration made available by the relevant provider. In some cases, a cookie’s duration may be renewed when the user revisits or interacts with the website.

Server-side event data may be retained separately from cookies in accordance with the applicable provider’s retention policy.

  1. COOKIE BANNER AND CONSENT CHOICES

When required by applicable law, visitors are shown a cookie banner before non-essential cookies and similar technologies are activated.

The banner provides the following choices:

• Accept;
• Decline;
• Manage preferences.

Through “Manage preferences,” users may separately choose whether to allow:

• Personalization;
• Marketing;
• Analytics.

Required cookies remain active because they are necessary for the operation and security of the website or for a service requested by the user.

Optional categories are not selected by default.

Accepting all categories authorises the use of the optional cookies and technologies described in this Policy. Declining all categories prevents their use, subject to strictly necessary processing.

Closing the preferences panel without saving optional selections does not constitute consent to optional cookies.

  1. WITHDRAWING OR CHANGING CONSENT

Users may withdraw or change consent at any time through the “Cookie Preferences” link available in the website footer.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

After a preference has been changed, it may be necessary to refresh the page for all changes to take effect. Cookies already stored on the device may remain until they expire or are manually deleted, but the corresponding optional technologies should no longer be used for new processing after withdrawal, subject to applicable technical limitations and legal requirements.

Users may also delete cookies through their browser settings.

  1. BROWSER SETTINGS

Most browsers allow users to:

• View stored cookies;
• Delete individual or all cookies;
• Block cookies from specific websites;
• Block third-party cookies;
• Block all cookies;
• Receive a notification before a cookie is stored.

Browser controls differ between providers and devices. Users should consult the help section of their browser for current instructions.

Blocking required cookies may prevent parts of the website from functioning correctly, including the shopping cart, login and checkout.

Browser settings do not necessarily prevent server-side processing or remove information previously transmitted to a provider. The cookie-preference tool should therefore also be used to withdraw consent.

  1. GLOBAL PRIVACY CONTROL AND DATA-SHARING CHOICES

Where required by applicable regional law and supported by our Shopify configuration, Global Privacy Control signals and choices made through the Shopify data-sharing opt-out page may be treated as requests to opt out of processing that qualifies as a sale, sharing or targeted advertising under certain laws.

These concepts arise primarily under certain non-European privacy laws and do not replace the consent requirements applicable to users in the EEA.

Users may access the available data-sharing choices through the relevant link in our website policies or privacy interface.

  1. INTERNATIONAL DATA TRANSFERS

Shopify, Meta, hCaptcha and other providers may process personal data outside the European Union or European Economic Area, including in the United States and other countries.

Where required, transfers are based on an appropriate legal mechanism, such as:

• An adequacy decision adopted by the European Commission;
• The EU–US Data Privacy Framework, where the recipient is validly certified and the framework applies;
• Standard Contractual Clauses approved by the European Commission;
• Supplementary technical, contractual or organisational safeguards;
• Another transfer mechanism permitted by GDPR.

Further information about international transfers is available in our Privacy Policy and the privacy documentation of the relevant provider.

  1. RECIPIENTS AND PROVIDERS

Depending on the user’s choices and interactions with the website, information collected through cookies and similar technologies may be disclosed to or processed by:

• Shopify International Limited and Shopify affiliates and subprocessors;
• Meta Platforms Ireland Limited and other Meta entities;
• hCaptcha and its service providers;
• Providers of our Instagram-feed integration;
• Payment, security, hosting and technical service providers;
• Public authorities where disclosure is required by law.

Depending on the relevant activity, a provider may act as our processor, as an independent controller or, where applicable, as a joint controller.

  1. YOUR DATA PROTECTION RIGHTS

Where cookies and similar technologies involve the processing of personal data, users may have the right to:

• Obtain confirmation as to whether personal data is being processed;
• Access personal data and receive a copy;
• Request correction of inaccurate or incomplete data;
• Request erasure of personal data;
• Request restriction of processing;
• Object to processing based on legitimate interests;
• Object at any time to direct marketing and related profiling;
• Receive certain data in a structured, commonly used and machine-readable format;
• Withdraw consent at any time;
• Obtain information about international-transfer safeguards;
• Lodge a complaint with a competent supervisory authority.

Further information about these rights and how to exercise them is available in our Privacy Policy.

Requests may be sent to:

Email: info@gluecklich.it

  1. RIGHT TO LODGE A COMPLAINT

Users have the right to lodge a complaint with the Italian Data Protection Authority:

Garante per la protezione dei dati personali
Piazza Venezia 11
00187 Roma, Italy
Website: https://www.garanteprivacy.it

Users may also contact the competent supervisory authority in the EU or EEA country where they reside, work or believe an infringement occurred.

  1. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy to reflect changes to:

• The cookies and technologies used;
• Our Shopify configuration;
• Service providers;
• Consent-management tools;
• Applicable legal requirements;
• Guidance issued by supervisory authorities.

The current version will be published on this page with the date of the latest update.

Where required, we will provide additional notice or request renewed consent before using a new non-essential cookie or tracking technology.

  1. CONTACT INFORMATION

For questions about this Cookie Policy, our use of cookies or the exercise of data protection rights, contact:

GLUECKLICH OHG DES CHRISTOPH STEINER & CO.
Piazza Municipio 11
39057 Appiano sulla Strada del Vino (BZ), Italy
VAT number and tax code: 02803430210
REA: BZ-206971
Email: info@gluecklich.it
Telephone: +39 0471 974989